- Convergys - (NYSE:CVG)
- provider of outsourced, integrated customer management services.
- RealMarket Today - features news, webcasts, and links on Customer Relationship Management.
- Resource Center for Customer Service Professionals - offers call center and help desk seminars, certification, books, and more.
- TeleTech - provides CRM services outsourcing, including full or partial management of clients' customer management operations, personnel, processes, and technologies.
- Sterling Consulting Group - tips on service improvement including areas on communication skills, customer focus, service strategy, and even keynote speaking.
- ClientLogic - international provider of customer management solutions including marketing, customer-contact, and fulfillment services.
- Cross Country Group, The - provider of value-added customer support services - 24 hours a day, 7 days a week.
- Customer Transformations Limited - consultants in sales and customer services. Specialize in consulting and training to help you win more new customers, keep more existing business, and maximize customer profitability.
- Echopass Corporation - ASP blending phone, e-mail, chat, fax, and voice mail into one Internet channel and delivers it to contact center agents' computers.
- SafeHarbor Technology Corporation - offers customer, technical, e-commerce, and sales support services.
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